Based on your critical insights on how we can further improve Amber’s capabilities, here are three critical features you’ll definitely see a difference in performance:
Faster CSV Export
: We noted from you that at times dataset exports from dashboard would crash when the volume was large. Now, this process is faster wherein we have ensured any export with 500,000 rows will be completed in less than 7 minutes.
Reduced Wait Time for Overview
: Earlier, the Overview page took a minimum of 30 seconds to load, depending on employee count. However, now you can see this reduced to 8 seconds!
Minimized Load Time Across Amber
: To ensure an overall faster experience, here’s the exact time taken for each page on the dashboard:
  • Chats Sent: 4-5 seconds
  • Daily Summary: 4-5 Seconds
  • People Page: 4-5 Seconds
  • Recently Analysed Touchpoints: 4-6 Seconds