Have you ever felt that there's a lot of textual feedback coming via Amber and getting a
sense
of the on ground situation is extremely time-consuming? Not anymore.
We have been working on a new dashboard for quite sometime now. TextSens is first of many new reports that you will receive in the coming few months.
Here's what it does:
  1. Categorisation:
    It automatically goes through all your feedback and creates categories basis the most spoken about areas.
  2. Analysis:
    It further shows the percentage of negative comments under each topic.
  3. Filters:
    You can filter comments basis each topic and take a structured approach to how you go through feedback
  4. Custom Search:
    You can search for a word and see what all has been said about it
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TextSens will get many more nifty upgrades in the future. Start your beta journey from the dashboard on your desktop, explore and share feedback!
Bonus:
The beta dashboard is also mobile compatible! Cool, right?